Number of questions: 0

FAQ

What are the shipping costs & services available?

Standard Shipping is $9.99 for all orders under $98.00. We offer free shipping on all orders over $99 to the continental United States only and discounted shipping rates on all other orders! (Alaska, Hawaii & Canada are excluded)

We ship using UPS, FedEx Ground & Priority Mail from our IL based location. All packages are fully insured and discreetly labeled. Shipping costs to Canada, Alaska, Hawaii and the rest of the world are calculated based on weight at checkout.

Standard Free Shipping: For heavy items over 2 pounds we use UPS Ground. For anything under 2 pounds we use USPS Priority Mail or FedEx Express 2-Day Envelopes

**All orders that consist of ONLY liquid culture syringes receive free upgrade to FedEX 2-Day or USPS Priority Mail! **

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When will my order ship?

We ship all orders same or next day! Our same day shipping cutoff time is 9:00am Central Time.

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I need my order fast, do you offer express shipping?

Yes, we offer overnight, 2-Day and Priority mail services.

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Do you provide Growing Advice & Questions?

Yes! Please email our support team or give us a call Mon-Friday 9am-4pm CST. Most products include printed guides or instructions.

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Can I pick up my order?

We are a research laboratory and not open to the general public.

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Do you ship to Canada?

 Yes! Our cart system will automatically calculate shipping at checkout.

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Do you ship to Europe or overseas?

Currently we do not, but are working on it!

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Do you accept Bitcoin?

Not at the moment. We accept Visa/MC/Discover/PayPal and Venmo

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Are you affiliated with Midwest Grow Kits?

Yes and No, we sell many of the same supplies and use images and pictures from their marketing team. Midwest is one of our largest wholesale customers and has helped us expand our business to e-commerce. We fully support them and their team of growing experts can help you with any growing related questions even if you bought from us!

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